Frequently Asked Questions

Everything you need to know about your BHBD beauty journey.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.

What is your return policy for beauty products?

We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are BHBD products cruelty-free?

Yes, we are committed to ethical beauty. All BHBD products are 100% cruelty-free and are never tested on animals at any stage of production.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.

Do you offer professional discounts for makeup artists?

Yes! We have a BHBD Pro program for certified professionals. You can apply through our 'Pro Program' link in the footer to receive exclusive discounts and early access to new launches.