Returns & Exchanges
At BHBD, we want you to feel confident in your beauty purchase, which is why we offer a 30-day return policy on all unopened and unused products. Please ensure all original seals remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original BHBD packaging, ensuring the product seals are unbroken and the items are protected for transit.
Ship Your Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Processing & Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing